(847) 350-9900


The Customer is responsible for all shipping, customs and delivery charges unless stated otherwise. Any cost for shipping and handling of any product will be listed on the World HDD invoice provided to The Customer.

Risk of Loss During Shipment: World HDD will arrange for shipment of ordered products to The Customer, Free On Board (FOB) shipping point, meaning title to the products and risk of loss passes to The Customer upon delivery to the freight carrier. World HDD reserves a purchase money security interest in the products until its receipt of the full amount due. The Customer agrees to allow World HDD to sign appropriate documents on The Customer’s behalf to permit World HDD to protect its purchase money security interest. World HDD will advise The Customer of estimated shipping and delivery dates, but World HDD will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

In all cases, risk of loss and damage to goods in transit shall fall upon The Customer. It is The Customer’s responsibility to file any loss or damage claims with the freight carrier. World HDD recommends that The Customer inspect all shipments for damage upon receipt. If any damage is noticed with packaging or carton, The Customer should not sign for or accept it without the driver making a notation on the freight bill or receipt. After receiving the shipment, The Customer should remove the goods and thoroughly inspect immediately and if any concealed damage is discovered, notify the delivering carrier and follow their instructions carefully so as to protect its rights. The Customer should typically not move damaged products or the carton and packing material until inspection by the carrier unless failure to do so would cause a hazard to property or persons.

The Customer is solely responsible for shipping any returned product to World HDD. The Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. The Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment.